Platform
Hotel distribution API and connectivity.
A cloud-native, API-first platform connects Bangladeshi hotel channel managers to global B2B buyers. Here's what actually happens when a room moves through RNR — from a rate change in Cox's Bazar to a booking in Rotterdam.
The path of a room.
Four hops, one contract. Nothing is bought from another wholesaler along the way.
01 — Source · Cox's Bazar
The hotel
A revenue manager changes tomorrow's rate in the system the property already runs.
02 — Sync · Existing tool
Channel manager
SiteMinder, RateTiger, CloudBeds or ByteBeds carries the ARI update out. No new extranet to learn.
03 — Platform · Dhaka
RNR ROOMS
The update is normalised against the direct contract and published to the buyer network in real time.
04 — Demand · Rotterdam
The B2B buyer
An OTA, bedbank, wholesaler or TMC searches over REST and books against inventory that is genuinely live.
The same day, end to end.
09:00 — Cox's Bazar
A hotel updates a rate
The revenue manager at a beachfront resort changes tomorrow's rate in their channel manager — SiteMinder, CloudBeds, RateTiger, or ByteBeds. Nothing new to learn, no extra extranet.
09:00:01
RNR syncs it in real time
Our platform receives the ARI update over the channel-manager connection and propagates it across the network. Rates, availability, and restrictions stay true to the source — always.
14:30 — Rotterdam
A buyer searches and books
A tour operator's system fires a search through their integration. Live availability comes back with contracted net rates. For like-for-like bookings, buyers get RNR's best contracted B2B room rate available through the direct source agreement at booking. They book — and the confirmation is instant, because the inventory is real.
14:30:02
The hotel gets the reservation
The booking lands back through the channel manager with a voucher. No overbooking, no 'pending confirmation' limbo — the room was live, the sale is done.
02:00 — Dhaka
A guest issue at 2am
Flight delayed, guest arriving at 3am, hotel phone unanswered? Our Dhaka operations team is awake, local, and empowered to fix it. That's what 24/7 means here — humans, not a ticket queue.
Checkout
The hotel is paid
Hotels are paid at checkout under the settlement terms agreed before go-live, with a clear statement for reconciliation.
Bangladesh hotel distribution API and integration team.
A modern REST API
Search, book, cancel, retrieve — predictable REST endpoints, JSON everywhere, real-time ARI, instant confirmation, and source-connected contracted rates. Full reference documentation and sandbox access are shared under NDA after our integrations team reviews your request.
A dedicated in-house tech team
Don't want to integrate at all? Our engineers build and certify the connection against your standard API — mapping, testing, go-live — typically within weeks. Your dev backlog stays untouched.
Hotel API reliability targets.
We publish the targets our operations team is measured against.
| Measure | Target | Applies when |
|---|---|---|
| Platform uptime | 99.9% | Excluding scheduled maintenance windows, which are communicated in advance. |
| Availability search | < 1 s | Typical response time for standard queries. |
| Booking confirmation | Instant | When inventory is live. Exceptions fall back to the 24/7 operations team. |
| Critical incident ack | 30 min | Acknowledged by email and WhatsApp to every affected partner. |
Hotel API security and data handling.
We treat partner data, rates, and booking information as core infrastructure. Certifications are published only when held; meanwhile, this is how the platform is protected.
- Encrypted in transit
- All API and web traffic is served over TLS. No exceptions.
- Scoped access
- API keys and extranet accounts are scoped to the partner, environment, and endpoints they need.
- Secrets rotation
- Credentials and connection secrets are rotated on a defined schedule and after personnel changes.
- Observability
- Every booking is traceable end to end, so anomalies can be reconstructed quickly.
- Sub-processors
- Transactional email and analytics are handled by approved third-party services, used only when explicitly enabled.
- Incident contact
- Technical support is reachable by email and phone; critical issues escalate to the platform engineering lead.
Hotel connectivity options.
| Option | Who connects | How it works |
|---|---|---|
| Channel manager | Hotels | Connect via ByteBeds, SiteMinder, CloudBeds, or RateTiger — real-time sync, zero new tools. |
| API connectivity | Buyers | Integrate over REST — ours or theirs, built by our in-house team. |
| Partner portal | Buyers and hotels | Extranet access for partners who prefer a UI over an integration. |
| DMC model | Tour operators | Full ground handling — accommodation plus services — for operators who want one counterpart. |
How the hotel distribution platform is built.
- Cloud-native
- Built on managed cloud infrastructure — no single box to fall over, scales with demand.
- Distributed by design
- No single point of failure. Components fail independently and recover without taking the platform down.
- Real-time sync
- ARI updates propagate the moment a hotel changes them — nobody sells a room that isn't there.
- API-first
- Every capability is an API before it's a screen. Predictable REST, JSON everywhere.
- Secure by default
- Scoped access, encrypted in transit, secrets rotated. Your rates and bookings stay yours.
- Always observable
- Every booking is traceable end to end, so when something looks off we can reconstruct exactly what happened.
Read the API before you commit a sprint to it.
Predictable REST endpoints, JSON everywhere, live availability, instant confirmation, and typed errors that hand you the corrected offer. Step through a search, a booking, its voucher, and the one failure case that actually matters.
These are worked examples, not a live sandbox — responses are fixtures and no figure in them is a published metric. The full endpoint reference, authentication model, and real sandbox credentials are shared under NDA once our integrations team has reviewed your request.
Request API accessAvailability comes back from the live channel-manager connection, priced at the contracted net rate.
GET $RNR_API_BASE/v1/availability?city=DAC&checkin=2026-09-14&checkout=2026-09-16&pax=2
No response yet