# Privacy Policy — RNR ROOMS

> How RNR ROOMS collects, uses, shares, and protects information submitted through its website.

- **Canonical URL:** https://www.rnrrooms.com/privacy
- **Markdown Source:** https://www.rnrrooms.com/privacy.md
- **Last Updated:** 15 August 2026

## Who We Are and What This Covers
RNR ROOMS operates the website at https://www.rnrrooms.com. We are a Bangladesh-based B2B accommodation distribution business connecting directly contracted properties with travel buyers. This policy explains how we handle information collected through the public website, including contact, hotel listing, and buyer API-access forms.

## Information You Provide
- **Contact Messages:** Name, email address, audience type, and message content.
- **Hotel Listing Requests:** Property name, city, contact name, designation, email, phone number, and channel manager.
- **Buyer Requests:** Name, company, role, work email, and preferred connectivity approach.
- **Direct Communications:** Information sent to our sales or technical support teams by email, phone, or WhatsApp.

## Technical and Anti-Abuse Information
To protect forms and service availability, the website processes request metadata including IP address, form submission timing, anti-spam honeypot fields, and normalized email/phone values for rate limiting. Form logging layers do not record form message contents.

## Analytics and Cookies
Optional website analytics measure general usage and non-identifying conversion events (such as valid lead submission). We do not send form contents, personal identifiers, or message text to analytics. Advertising measurement is disabled and IP anonymization is active.

## How We Use Information
- Respond to contact, hotel listing, and buyer access requests.
- Assess onboarding, connectivity, and partnership enquiries.
- Deliver legitimate form submissions to sales and technical support.
- Protect the website from spam, abuse, and automated attacks.
- Comply with legal obligations and enforce our agreements.

## Retention & Security
Form submissions are retained in operational mailboxes for the duration necessary to manage the commercial relationship, maintain business records, and fulfill legal requirements. Reasonable administrative and technical measures (TLS encryption, access scoping, rate-limiting) protect stored data.

## Your Choices and Privacy Contact
To request access, correction, or deletion of personal information, contact our privacy and operations team at booking@rnrrooms.com.